Call Centre Open Until 9PM
1621 Cars
  • Sales01634 248638
  • Service01634 244211
  • Call Centre Open Until 9PM

FAQ

Everything you want to know about Big Motoring World

How long have you been Trading?
Big Motoring World has been trading for over 20 years. We come from humble beginnings and started as a small dealership in Kent. Today we are big with upto 1,500 in stock and thousands of satisfied customers, many of whom buy again and again.

How do you keep your prices so low?

We buy in our BMW, Audi and Mercedes in bulk. We sell big with low margins,which means you save big.

Where can I park?

We have enough car parking for around 50 cars and it’s free.

What are your opening times?

Sales at West Malling and Blue Bell Hill

Monday to Friday : 8:30am - 6pm
Saturday : 8:30am - 6pm
Sunday : 9am - 6pm
Bank Holidays 9am - 6pm

Do you negotiate on price?

We have a low price, no haggle policy and that way everyone gets the best deal.

Can I reserve a car?
We operate a first come first served basis, and would prefer you to see and drive the car before making a financial commitment.

Can I pay by credit card?

We are unaable to accept credit cards as payment, you can use a debit card or bank transfer.

Can I test drive the car before buying it?
We offer test drives to all of our customers with no obligation to buy. We may need to see your full driving license to drive the car, so please bring it with you.

Why do you charge an admin fee?
This fee covers the administrative costs when selling a car. For customers outside the UK & NIR, the admin fee is £499.99.

Is car xyz still available?
If a car is on our website then it is available. We update the cars on our website every hour. Sometimes many customers are interested in the same car. If that is the case, we have to offer it on a first come first served basis.

Have your cars been checked?
Every car offered for sale at Big Motoring World has successfully passed a pre delivery inspection and will have at least 6 months MOT.

Will my car have a Service History?
Nearly all of our cars have a Service History, a few have a partial one and a small minority may have only a Pre Delivery service. Whichever the case, the service history is always available to see online when you are viewing the car on our website before you buy.

Are the tyres in good condition?
Yes, this is one of the points in our multipoint inspection.

How do I secure a car?
Drop by and view the car first, if you're happy then a £500 deposit can be left using a debit card or cash. We will reserve the car for you for up to three days.

Is the £500 deposit refundable?
The deposit is transferable but not refundable. We remove the vehicle from sale preventing any other customers from buying it. The only exception is if you are not accepted for finance arranged by Big Motoring World.

Can I have a free Tank of fuel?

No, as we would have to pass this cost on to you. It likely that the tank will be low and you will need to visit the local fuel station a few hundered metres away.

What about some free mats?

We do not sell our cars with free mats. However there maybe mats already in the car, and if so they are yours to keep!